Customer Service Representative [Remote after training]
Pearl Insurance Group LLC Pearl Insurance Group LLC Peoria Heights, IL Peoria Heights, IL Full-time Full-time $16.
50 - $19.
50 an hour $16.
50 - $19.
50 an hour 4 days ago 4 days ago 4 days ago Job Summary The Customer Service Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.
Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve.
Significantly contributes to business retention efforts.
Your Impact Provide excellent customer service via phone to clients.
Maintain accurate customer service history notes regarding clients calls, changes to benefits, policies, etc.
, to allow efficient handling of future calls.
Assist with processing client requests received via mail, fax, and email.
Update and maintain customer records in the administration system.
Process and analyze new business transactions, policy transactions, and correct company records to adjust errors.
Mail specified forms and route completed forms for processing.
Successful Candidates Will Have High School diploma or General Education degree (GED).
1-2 years of relevant customer service and/or call center experience.
Previous experience working within the insurance, healthcare, or similar industry is highly desirable.
Proficient PC user skills with various computer software programs including - MS Word, Outlook, Excel, etc.
One80 Intermediaries is a privately held firm with offices throughout the US and Canada.
As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business.
Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States.
In 2022, Business Insurance ranked One80 as the 5th Largest MGA/Underwriting Manager/Lloyd's Coverholder, and 5th Largest Underwriting Manager in the country.
Job Type:
Full-time Pay:
$16.
50 - $19.
50 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Parental leave Professional development assistance Referral program Vision insurance Work from home Experience level:
1 year 2 years 3 years 4 years 5 years No experience needed Under 1 year Shift:
8 hour shift Day shift Evening shift Morning shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Ability to commute/relocate:
Peoria Heights, IL 61616:
Reliably commute or planning to relocate before starting work (Preferred) Application Question(s):
Will you now, or in the future, require sponsorship for employment visa status (e.
g.
H-1B visa status)? What annual compensation range (hourly or salary) are you targeting for your next full-time role?
Experience:
Call center:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 - $19.
50 an hour $16.
50 - $19.
50 an hour 4 days ago 4 days ago 4 days ago Job Summary The Customer Service Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.
Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve.
Significantly contributes to business retention efforts.
Your Impact Provide excellent customer service via phone to clients.
Maintain accurate customer service history notes regarding clients calls, changes to benefits, policies, etc.
, to allow efficient handling of future calls.
Assist with processing client requests received via mail, fax, and email.
Update and maintain customer records in the administration system.
Process and analyze new business transactions, policy transactions, and correct company records to adjust errors.
Mail specified forms and route completed forms for processing.
Successful Candidates Will Have High School diploma or General Education degree (GED).
1-2 years of relevant customer service and/or call center experience.
Previous experience working within the insurance, healthcare, or similar industry is highly desirable.
Proficient PC user skills with various computer software programs including - MS Word, Outlook, Excel, etc.
One80 Intermediaries is a privately held firm with offices throughout the US and Canada.
As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business.
Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States.
In 2022, Business Insurance ranked One80 as the 5th Largest MGA/Underwriting Manager/Lloyd's Coverholder, and 5th Largest Underwriting Manager in the country.
Job Type:
Full-time Pay:
$16.
50 - $19.
50 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Parental leave Professional development assistance Referral program Vision insurance Work from home Experience level:
1 year 2 years 3 years 4 years 5 years No experience needed Under 1 year Shift:
8 hour shift Day shift Evening shift Morning shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Ability to commute/relocate:
Peoria Heights, IL 61616:
Reliably commute or planning to relocate before starting work (Preferred) Application Question(s):
Will you now, or in the future, require sponsorship for employment visa status (e.
g.
H-1B visa status)? What annual compensation range (hourly or salary) are you targeting for your next full-time role?
Experience:
Call center:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
