Application Systems Analyst

Company Name:
St. Anthony's Medical Center
GENERAL SUMMARY : Under general supervision, Application Systems Analysts evaluate, plan, design, configure and support commercial software application systems. Analyze, test, troubleshoot and maintain installed systems and support users. Provide documentation to support system design, testing and training. Assist with the management of customer expectations and customer interactions and participates in team quality management initiatives. R esponsible for the day-to-day operation of the Diagnostic Imaging and/or Cardiovascular PACS system within OSF Healthcare System. Coordinates various aspects of digital imaging, including image transfer from DICOM imaging modalities, storage of clinical data in a secure environment, and the distribution/display of both clinical images and corresponding diagnostic information. Requires a broad understanding of Radiology and/or Cardiology department processes/workflow and imaging dynamics. Works to facilitate optimal system performance including image workflow, archiving, auto-routing, pre-fetching and other PACS related activities. Works closely with clinical users, technicians and site administrators to ensure timely and complete capture of DICOM digital image data into the PACS system as well as network transmission, RIS/CIS validation, and exceptions handling. Assist the departmental Resources with training of new staff on use of PACS applications, and training of existing staff based on system upgrades. Responsible for providing system maintenance and trouble-shooting of PACS system issues and coordinating solutions with the vendor. Collaborates with Radiology and Cardiology staff on the support and maintenance of PACS system. AREA OF FOCUS: Directly related but not limited to the Diagnostic Experience as it relates to new or minimal process changing software optimizations, break fix issues, small system upgrades and maintenance efforts within the Clinical Application division. Primary area of focus is Diagnostic Imaging. EDUCATION/TRAINING:
Bachelor's degree in Computer Science or Healthcare-related field (required)
Certified Imaging Informatics Professional (CIIP) (preferred)
At least one certification completed in area of discipline within 18 months of hire. Certification could be obtained through internally provided training. Certifications must be maintained. EXPERIENCE: Minimum of 5-7 years of experience in Healthcare Information Technology. 3-5 years of experience in the role of RIS/PACS Administrator Required: McKesson HMI PACS Nuance Powerscribe Preferred Epic Radiant McKesson HC CPACS GE Muse Business Knowledge preferred in area of focus. SKILLS AND ABILITIES: Ability to effectively communicate to technical and non-technical audiences. Ability to develop detailed specifications for medium to complex configuration of OSF applications. Ability to facilitate and document application design sessions. Ability to effectively use Information Services tools. Ability to evaluate, tests, and troubleshoot application issues. Ability to complete configuration of an OSF application given detailed specifications. Ability to develop integrated test scripts, comprehensively test and document the results of testing for the application supported. Additional skills and abilities defined in role specific competency model. HL7 interface, x-12 EDI, DICOM and/or other data exchange knowledge as appropriate Knowledge of network, server, database, and messaging technologies as it applies to application support. Ability to facilitate basic projects from requirements gathering, scoping, obtaining buy-in from other departments/business units, planning, and implementing basic technology/application solutions. Knowledge of desktop applications. (MS Office and MS Project) Frequently demonstrates these attributes: Relates well to all kinds of people, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Frequently demonstrates these attributes: Spend their time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Frequently demonstrates these attributes: Encourages teamwork within the Community of Caregivers by building trusting relationships with all encountered in daily work through positive interactions. Promotes a "we" atmosphere, never "them vs. us." Never says, "That''s not my job." Demonstrates respect for coworkers by arriving on time and avoiding last-minute requests. Cooperate with Community of Caregivers to ensure positive outcomes

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