Branch Manager | Peoria, IL
JOB SUMMARY Pinkerton is seeking a Branch Manager to oversee the Peoria, Illinois office.
The Branch Manager will provide leadership and direction to ensure the delivery of quality services and profitability objectives.
The Manager initiates the acquisition and integration of new business and directs Client transitions.
Additionally, the Manager will be responsible for the coaching, training, and development of field managers and supervisors while also promoting Client and employee retention initiatives.
ESSENTIAL FUNCTIONS The functions listed describe the business purpose of this job.
Specific duties or tasks may vary and be documented separately.
The employee might not be required to perform all functions listed.
Additional duties may be assigned, and functions may be modified, according to business necessity.
All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
Employees are held accountable for successful job performance.
Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.
Employees are required to notify superiors upon becoming aware of unsafe working conditions.
All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.
In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
The Essential Functions Include:
Represent Pinkerton's core values of integrity, vigilance and excellence.
Deliver high quality customer service through regular contact with Clients; evaluate service quality and initiate corrective action as necessary.
Analyze operational and financial indicators to continuously improve Branch performance; ensure profitable operations with full profit and loss accountability.
Meet regularly with Client representatives for status updates and addresses any actual or potential problems; negotiate client contracts, support client start-ups, carry out security planning, assessments, and surveys.
Reviews and updates post orders.
Recruit, select, orient, train, and develop high caliber staff in collaboration with area management.
Plan, direct work, and coach employees to enhance skills and manage overall performance expectations.
Develop and administer Branch budget in collaboration with area management.
Maintain a positive and professional environment in full compliance with applicable laws, regulations, policies, and procedures.
Ensure all staff members understand and comply with applicable laws, regulations, policies, and procedures.
Authorize appropriate expenditures including equipment, supplies, and vehicles.
Ensure vehicles are properly maintained and administer driver training.
Maintain adequate inventory of uniforms, radios, etc.
and submit payroll records and other required information.
Review scheduling to meet Client requirements while controlling labor costs; review site reports to confirm post orders and client directions have been followed.
Provide input to the company, region, and area initiatives; promptly assist in the resolution of legal, financial, human resources, and administrative issues.
All other duties, as assigned.
MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position.
MINIMUM HIRING STANDARDS Must have a High School Diploma or GED.
Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
Must be at least 18 years of age.
Must have a reliable means of communication (i.
e.
, email, cell phone).
Must have a reliable means of transportation (public or private).
Must have the legal right to work in the United States.
Must have the ability to speak, read, and write English.
EDUCATION/EXPERIENCE High School Diploma or G.
E.
D; with an Associate's degree and at least three years of security industry and/or business management experience.
COMPETENCIES Strong knowledge of security operations.
Business operations management and/or human resources administration experience.
Computer skills; Microsoft Office.
Ability to synthesize business/financial data and develop solutions.
Ability to solve complex problems and carry out responsibilities with little or no supervision.
Ability to organize workload for effective implementation.
Strong client and results orientation.
Ability to interact effectively at all levels and across diverse cultures.
Serve as an effective team leader and member.
Ability to adapt as the external environment and organization evolves.
Ability to implement changes to operations and external/internal environment.
Must possess good interpersonal communication skills.
Strong multi-task ability and time management skills.
WORKING CONDITIONS With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions.
In addition to other demands, the demands of the job include:
Must undergo and meet company standards for background and reference checks controlled substance testing, and behavioral selection survey.
Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
Exposure to sensitive and confidential information.
Regular computer usage.
On-call status; respond to emergencies and incidents at all hours.
Ability to handle multiple tasks concurrently.
Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment.
Close and distance vision and ability to adjust focus.
Frequent travel to Client sites for oral presentations, group meetings, and site surveys.
EOE/M/F/Vet/Disabilities Complete the form on the right to apply for this position today!.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Branch Manager will provide leadership and direction to ensure the delivery of quality services and profitability objectives.
The Manager initiates the acquisition and integration of new business and directs Client transitions.
Additionally, the Manager will be responsible for the coaching, training, and development of field managers and supervisors while also promoting Client and employee retention initiatives.
ESSENTIAL FUNCTIONS The functions listed describe the business purpose of this job.
Specific duties or tasks may vary and be documented separately.
The employee might not be required to perform all functions listed.
Additional duties may be assigned, and functions may be modified, according to business necessity.
All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
Employees are held accountable for successful job performance.
Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.
Employees are required to notify superiors upon becoming aware of unsafe working conditions.
All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.
In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
The Essential Functions Include:
Represent Pinkerton's core values of integrity, vigilance and excellence.
Deliver high quality customer service through regular contact with Clients; evaluate service quality and initiate corrective action as necessary.
Analyze operational and financial indicators to continuously improve Branch performance; ensure profitable operations with full profit and loss accountability.
Meet regularly with Client representatives for status updates and addresses any actual or potential problems; negotiate client contracts, support client start-ups, carry out security planning, assessments, and surveys.
Reviews and updates post orders.
Recruit, select, orient, train, and develop high caliber staff in collaboration with area management.
Plan, direct work, and coach employees to enhance skills and manage overall performance expectations.
Develop and administer Branch budget in collaboration with area management.
Maintain a positive and professional environment in full compliance with applicable laws, regulations, policies, and procedures.
Ensure all staff members understand and comply with applicable laws, regulations, policies, and procedures.
Authorize appropriate expenditures including equipment, supplies, and vehicles.
Ensure vehicles are properly maintained and administer driver training.
Maintain adequate inventory of uniforms, radios, etc.
and submit payroll records and other required information.
Review scheduling to meet Client requirements while controlling labor costs; review site reports to confirm post orders and client directions have been followed.
Provide input to the company, region, and area initiatives; promptly assist in the resolution of legal, financial, human resources, and administrative issues.
All other duties, as assigned.
MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position.
MINIMUM HIRING STANDARDS Must have a High School Diploma or GED.
Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
Must be at least 18 years of age.
Must have a reliable means of communication (i.
e.
, email, cell phone).
Must have a reliable means of transportation (public or private).
Must have the legal right to work in the United States.
Must have the ability to speak, read, and write English.
EDUCATION/EXPERIENCE High School Diploma or G.
E.
D; with an Associate's degree and at least three years of security industry and/or business management experience.
COMPETENCIES Strong knowledge of security operations.
Business operations management and/or human resources administration experience.
Computer skills; Microsoft Office.
Ability to synthesize business/financial data and develop solutions.
Ability to solve complex problems and carry out responsibilities with little or no supervision.
Ability to organize workload for effective implementation.
Strong client and results orientation.
Ability to interact effectively at all levels and across diverse cultures.
Serve as an effective team leader and member.
Ability to adapt as the external environment and organization evolves.
Ability to implement changes to operations and external/internal environment.
Must possess good interpersonal communication skills.
Strong multi-task ability and time management skills.
WORKING CONDITIONS With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions.
In addition to other demands, the demands of the job include:
Must undergo and meet company standards for background and reference checks controlled substance testing, and behavioral selection survey.
Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
Exposure to sensitive and confidential information.
Regular computer usage.
On-call status; respond to emergencies and incidents at all hours.
Ability to handle multiple tasks concurrently.
Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment.
Close and distance vision and ability to adjust focus.
Frequent travel to Client sites for oral presentations, group meetings, and site surveys.
EOE/M/F/Vet/Disabilities Complete the form on the right to apply for this position today!.
Estimated Salary: $20 to $28 per hour based on qualifications.
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